At Ornaments Sales Store, we understand that the journey of your carefully selected home décor shouldn’t end at checkout. That’s why we’ve crafted a delivery service as thoughtful as our collections, ensuring your handpicked pieces arrive with the same care and attention we devote to curating them.
We deliver to most countries worldwide (excluding some Asian and remote regions). Please check your country’s availability during checkout.
Our Delivery Options
1. Standard Shipping (10-15 business days after dispatch)
For those who wish to receive their treasures with a balance of speed and value, our standard shipping option delivers via premium carriers DHL or FedEx. Your order will be carefully packaged and typically arrives within 10-15 business days after dispatch.
Shipping fee: £12.95 (regardless of order value)
2. Free Shipping (15-25 business days after dispatch)
For orders over £50, we’re delighted to offer complimentary shipping via EMS. This economical option delivers within 15-25 business days after dispatch, perfect for those planning their home transformations with patience and anticipation.
The Delivery Journey
Every order begins its journey in our Oxford boutique, where our team personally oversees the packing process:
- Order Processing: 1-2 business days (excluding weekends and holidays)
- Dispatching: Your carefully wrapped package begins its voyage
- In Transit: Trackable shipping available for all methods
- Arrival: Delivered to your doorstep with minimal environmental impact
Please note: Delivery times are estimates and may vary slightly depending on your location and customs processing. During peak seasons (November-January), please allow additional processing time.
Our Packaging Promise
True to our philosophy of thoughtful design, we package each item as if it were destined for our own homes:
- Fragile items wrapped in eco-friendly protective materials
- Photo frames and ornaments secured with custom-fit packaging
- Candles protected from temperature extremes during transit
- Minimal yet secure packaging to reduce environmental impact
International Considerations
For our international customers:
- All relevant customs forms will be properly completed
- Any applicable duties or taxes are the responsibility of the recipient
- We declare the full value of all shipments as required by law
After Your Delivery Arrives
We stand behind every piece in our collection with a 15-day return policy from the date of delivery. Should any item not meet your expectations, please contact our Oxford-based customer service team at [email protected].
From our boutique on Cornmarket Street to your home anywhere in the world, we’re honored to be part of your home’s story. Happy decorating!